Terms & Conditions

REFUND & CANCELLATION POLICY

Web Design Payments for custom design projects are made to us in increments as a courtesy to the client if they opt for payment plan. If client has opt to pay in full, payment must be submitted before beginning design work. Once a payment or deposit is made, it is non-refundable. If a project is canceled or postponed, all monies paid are retained by The Creative Girl and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

Logo Design

Logo payments are non-refundable. Clients payment must be paid in full before The Creative Girl can start on their projects.

Branding + Graphic Design payments

Are non-refundable. Clients payment must be paid in full before The Creative Girl can start on their projects.

Grant of Rights

Client and The Creative Girl, agree that when asked, Client must properly identify The Creative Girl as the creator of Work. Client does not have a proactive duty to display The Creative Girl name together with Work, but Client may not seek to mislead others that Work was created by anyone other than The Creative Girl. Draft files of artwork are property of The Creative Girl, and shall not be used in any matter or posted onto Social Media. That can be breach of contract, and cause The Creative Girl to forfeit project. In this case, no refund.

The Creative Girl assumes client has permission from the rightful owner to use any code, scripts, data, media and reports provided by client for inclusion in its materials, and will hold harmless, protect, and defend The Creative Girl from any claim or suit arising from the use of such work. The Creative Girl retains the right to display web content elements as examples of their work in their portfolio and as content features in other projects.

The Creative Girl reserves the right to disable and/or terminate a user’s account if a user is found in violation of the terms. Accounts terminated due to policy violations will not be refunded.